Ask about an assessment or preparation-only work for your floor.
A new floor is only as good as what is under it. New Era Flooring checks the subfloor, screws down loose sheets, glues and screws down new subfloor where it is damaged or needs strength, and levels the surface so the new floor sits flat.
Floor assessments, re-screwing, replacing and adding subfloor, and self-levelling.
Floors that move, dip or feel uneven, and any room getting new flooring or tile.
Flooring removal, hardwood and vinyl installation, ceramic and tile.
If a floor feels soft, moves underfoot or is visibly uneven, the cause is often below the finished surface. We look at the floor and, where needed, what is under it, then tell you what the fix involves. You can book an assessment on its own.
Loose subfloor sheets are screwed back down to the framing. Damaged sections are cut out and replaced. Where the floor needs more strength, we glue and screw an extra layer of subfloor down before the new floor goes in.
Dips and humps show through a new floor, and tile is especially unforgiving. We pour self-levelling compound over uneven areas so the surface is flat before plank flooring or tile goes down.
For tile, the prepared subfloor gets an uncoupling membrane, and wet areas get a waterproofing membrane. We use Schluter systems, including KERDI.
If you plan to install the floor yourself, or another trade is doing it, you can hire us for the assessment and subfloor work only.
One call covers the whole job. You can hand it all to us, or keep the parts you would rather handle yourself.
Call or send the quote form. We come out, look at the floor and what is under it, and give you a price for the work you want.
Move the furniture yourself, or ask us to book the professional movers we work with. They photograph each room, move everything to another room, the driveway or a storage pod, and put it back where it was. Moving is optional and priced separately.
Floors, carpets and stairs that are staying can be covered while we work. If the job needs an electrician or a plumber, we bring in trades we work with, or work alongside yours.
We tidy and vacuum the work area when we finish. If you want the whole home cleaned before you settle back in, ask about a deep clean, priced separately.
Each step beyond the flooring work is optional and quoted on its own.
Depending on the floor, we screw down loose sheets, replace damaged sections, glue and screw down an extra layer for strength, and level uneven areas.
Yes. We pour self-levelling compound over uneven areas so the new floor or tile goes down flat.
Yes. We glue and screw down additional subfloor for structure before the new floor is installed.
Yes. We can look at the floor, tell you what it needs and quote the work, whether or not you hire us for the rest of the job.
Yes. After the subfloor is repaired and levelled, we install an uncoupling membrane, plus a waterproofing membrane in wet areas.
Old floors and tile out, subfloor checked.
Schluter membranes and heated tile floors.
Installation, prep and trim around a new floor.
Tile removal, preparation and installation.
Fix one area and blend it into the rest.
Tell us how the floor feels, which rooms are involved and what flooring you plan to put down.
Ask about an assessment or preparation-only work for your floor.
"New Era Flooring did an incredible job refinishing our hardwood. The team was fast, clean, and exceeded expectations."
“We had vinyl flooring installed throughout the basement, excellent service, great communication, and beautiful results.”
“Our staircase rebuild turned out amazing. From design to finish, everything was smooth and on schedule.”
"Very happy with the sanding and staining work. Floors look brand new. Highly skilled team and no mess left behind!"
Tell us about the floor and we will reply to arrange a visit.
Tell us about the floor and we will reply to arrange a visit.